Bess - Fleece-Lined Winter Coat

Q: How can I contact you?

Email: info@chloeroche.com Send us an email and we’ll get back to you within a few hours. Opening hours: Monday–Friday: 09:00–17:00 Saturday & Sunday: 10:00–17:00

★ ★ ★ ★ ★

Qualité exceptionnelle et féminité sublime!

Ravie de mon achat ! Le tissu est luxueux et la coupe est parfaite. J’ai reçu des compliments dès la première fois que je l’ai porté — c’est clairement devenu un de mes indispensables!

Sarah L.

Avis sur: Diona – Robe longue élégante

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Over 1200+ customer reviews on Google

4.6 / 5.0

My husband noticed and that says a lot. Lois was so incredibly sweet and helpful throughout my visit! I hope to buy many more times.

Cheryl Lim

The clothes are well made and the prices are reasonable. Lois helped me pick colors and she was so sweet!

Marie Dubois

The dellivery was fast and my order matched exactly what was shown. I was in doubt about my size but the sizing chart is spot on!

Nur Tan

A really lovely experience, you can feel the attention to detail and quality of service. This was my 4th time ordering and Lois & Tom's truly never disappoints.

Nicole Ng

My granddaughter looked at me and said, ‘Grandma, you look so stylish.’ That was the sweetest compliment I could get.

Xin Yi Tan

Lois & Tom's

Our Home Since 1984

We’ve spent most of our lives in this little shop. Building, fixing, laughing, and welcoming anyone who walked through the door. It’s been more than work to us; it’s been home.

Now, as everything around us changes, we’re holding on the best we can. Our Stay Strong Sale is part of that fight: a way to keep going, to keep this place alive just a little longer.

Thank you for being part of our story ❤️

30-Day Money-Back Guarantee

We care about every piece we make and we want you to love it as much as we do.
If something doesn’t feel right, just send it back within 30 days for a full refund.

FAQ

How can I track my order?

Once your order has been shipped, you will receive an email containing the tracking information.

In this email, you will find all the necessary details to track the delivery of your package.

Simply use this information to follow your order in real time.

How long does it take to receive my order?

Order processing and dispatch are completed within one business day.

Delivery typically takes between 4 and 7 business days.

How can I return my order?

You can return your order by following the instructions outlined on our Return Policy page.

There, you’ll find detailed information about the return process, including eligibility criteria, return timeframes, and how to obtain a return label.

How can I contact you?

Email: info@chloeroche.com

Send us an email and we’ll get back to you within a few hours.

Opening hours:

Monday–Friday: 09:00–17:00
Saturday & Sunday: 10:00–17:00

FREE DELIVERY

We are temporarily offering free shipping on all orders!

SECURE PAYMENTS

We offer secure payments via all major credit cards, Google Pay, Apple Pay, and PayPal

CUSTOMER SERVICE

Our customer service team is available 7 days a week.

Qualité exceptionnelle et féminité sublime!

Bess - Fleece-Lined Winter Coat

Warm, elegant, and comfortable – perfect for cold winter days.

Free Delivery

30-Day Returns

Customer Service 24/7